Client Testimonials

 Edinburgh International Conference Centre
 Integrity International Events
 Inigo Media Ltd
 Cavens Country House Hotel
 Brilliant Red Consulting
 Parliament House Hotel
 Loch Lomond Waterfront Ltd

Career testimonials:
 The Town House Company

Edinburgh International Conference Centre
'Fiona’s approach was professional, flexible, with an attention to thoroughness through detailed reports. We achieved excellent integration with my team here for the project timescale and our deadlines were met

As a result of this project, new opportunities have arisen and we anticipate tangible results in the coming year - we hope to use Niche Works for other projects in 2004.'
Lesley Stephen, Director of Sales and Marketing

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Integrity International Events Ltd, Edinburgh
'With her understanding of the business process, Fiona introduced and oversaw the implementation of a more structured business approach, and we are now operating to the Investors in People standard. Fiona has a wealth of experience and expertise that has been invaluable to Integrity.

Fiona has a very thorough approach and her questioning style has helped me tremendously to consolidate my future vision for Integrity. She is very standards driven and has a great insight/understanding of people and people dynamics.

For as long as it may be possible, I will involve Fiona in the strategic business planning and senior appointments that we undertake, because I value her clear-thinking approach, her instinct, and her ability to assess situations both practically and positively.

Fiona has truly made a difference to Integrity, she is someone I respect immensely who has integrity and determination to get the job done, and she is a real asset to our business.'
Lindsey Whitehouse, MD

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Inigo Media Ltd, Edinburgh
' In helping us to focus on our core values and where we want to be in the future, Fiona has shown us that we can become more dynamic, proactive and customer centred.

Fiona has developed an understanding of what we do, how we do it and where we are aiming to develop. With her ongoing support and interest in us, we're sure that we will fulfill our potential.

By using gentle nudges about making important decisions, we've seen that a strategic approach is just as important for us as for the corporate entity. In doing so, Fiona's contribution is more than marketing, it's putting us on a new course.'
Dan Frydman, MD

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Cavens Country House Hotel, Dumfries and Galloway
'As owners and operators of a busy 24 hr business, we were in real need of assistance in focusing on our business and marketing planning activities. Fiona provided us with not just a new and fresh perspective and vision for the business, but also structure in terms of business and planning systems as well as a huge amount of marketing and promotional ideas.

Fiona has a direct, practical approach which we found very agreeable and her business and marketing experience suited our precise needs. We very much hope to engage Fiona again to assist us with a future public relations campaign.'
Angus and Jane Fordyce, Proprietors

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Brilliant Red Consulting
'You have provided excellent, practical, and highly relevant advice to over 95 Scottish companies for the Scottish Enterprise "Fully Booked" programme.

Your ability to quickly understand and grasp the clients' needs, combining your experience with realistic marketing and business advice has greatly enhanced the programme's output, for which our clients have been delighted.'
Keith McDermot, Managing Partner

Some Fully Booked client comments include:

'The input and advice given was relevant, specific and realistic'
John Letham, Head of Marketing, Glagow Film Theatre

'We were particularly impressed by Fiona's ability to efficiently interpret some of our properties challenging complexities into workable marketing objectives. Our consultation proved to be positive and constructive with many fresh, relevant and viable ideas emerging from the session.'
Diana Taylor, National Trust for Scotland

'As a very new business I was looking for guidance on specific aspects and Fiona very quickly realised what I needed. Her background in tourism and hospitality was particularly useful and her enthusiasm for my business very encouraging.

It was a very productive and useful session at the end of which I came away with a manageable list of next steps. I'd certainly recommend Niche Works'
Danielle Ellis, Discover the Taste

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Parliament House Hotel, Edinburgh
'A thoroughly interesting and enlightening course, packed full of relevant tools and techniques to move our business forward in a more focused direction.

Delivered in an interesting and relevant manner clearly showing the huge benefits to our business that can be gained by putting our new found knowledge into practice. I wouldn't hesitate to recommend this course to other companies.'
Kerry Barron, General Manager

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Loch Lomond Waterfront Ltd
'I just wanted to record my appreciation for the consultancy work that you did for us recently.

Where we had spent ages trying to determine the key issues and strategies to follow you were able to focus in on them at once so saving us endless debate and time. The report you produced so quickly has been invaluable to us and will form the basis of all our future marketing activity.

I commend you for your professionalism and creativity. It has been a pleasure working with you and I hope that you can help us in the future as the business develops.'
Charles Cottam, Managing Director

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Career testimonial
‘Through Fiona's efforts, the business consistently beat projections year on year...winning several coveted industry awards.

Fiona is knowledgeable in her field and was co-instrumental in the development of the company over many years, establishing one of Edinburgh's prominent 4 star hotels.

She has excellent credentials to offer any business on a marketing or business management basis'
Simon Williams, former MD of The Town House Company

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